TERMS AND CONDITIONS FOR COMMUNITY AUSLAN CLASSES

 

Auslan Educational courses are open to anyone 18 years or older.

Children aged from 16 to 17 years old are permitted to register only if attending with a fully registered adult. Children under the age of 16 cannot enrol or attend either on their own or with other participants.

Family Sign classes, when available, are open to hearing minors between the ages of 5 to 17 years old with a maximum of 4 family members per family. It is mandatory that a minimum of one parent or guardian per family accompanies minors. Children remain the responsibility of their parents while on the premises and during class time (For Family Sign classes only).

ENROLMENT

Enrolments and payments are required two weeks prior to the commencement of the course.

Tutors and venues are unable to accept fees in person or on the day. All enrolments must be completed online. Payment in full is required to secure a place in a class.

A concession rate is available to pensioners and full-time students. Proof of concession must be provided when enrolling.

Confirmation of your enrolment will be provided at time of enrolment via email.

Should a course be cancelled, you will be notified 2 days before the course is scheduled to commence. Your fees will be refunded as per the Refund Policy.

WITHDRAWALS

Students may withdraw for any reason 2 days prior to the class commencing and will be eligible for a refund.

Withdrawals made after the commencement of class will be ineligible for a refund.

TRANSFERS

Transfers between terms are permitted 2 days prior to the first class commencing. Transfers to another location within the same term is permitted, if the second location is not at capacity. Only one transfer permitted and is not eligible for a refund after a transfer has been made.

Students may nominate a substitute student to be enrolled in their place 2 days prior to first class commencing.

Transfers due to changing of personal circumstances will not be accepted after the first class has commenced.

REFUNDS

Refunds will be provided under the following circumstances:

  • If a course has been cancelled by Deaf Services
  • Course withdrawal by student 2 days prior to the class commencement

Withdrawals, Transfers and Refund requests are to be submitted to  auslan@deafservices.org.au   2 days prior to class commencing.

 

PERSONAL PRIVACY

Your privacy is important to us. We collect information at enrolment necessary for registration. The personal information provided by you is voluntary. If you do not provide the information requested, your registration may be affected. No information provided by you will be disclosed except where the law permits, or you consent. Please refer to our Privacy Policy & Quality policy here.

Please respect the class participants’ personal privacy.  This includes posting comments or photos regarding any person on any social media site without their permission. These include but are not limited to Facebook, Twitter, Myspace & Linkedin.

If you do not understand, or do not accept, any or all of the terms or conditions, please contact Deaf Services auslan@deafservices.org.au.