Meet Jacki

Meet Jacki, part of our Auslan Connections and Ageing Well teams. As a registered nurse and skilled Auslan user, Jacki works every day to empower and support Deaf community members through booking interpreters and delivering in-home nursing services.  


This dual role allows Jacki to support the community she loves while studying medicine and working towards her ultimate goal of opening her own deaf-accessible medical practice. 

As a graduate of Deaf Services and the Deaf Society’s PSP50916 – Diploma of Interpreting (LOTE-English), Jacki completed her NAATI (National Accreditation Authority for Translators and Interpreters) certification test earlier this year, the final step towards becoming a Certified Provisional Auslan Interpreter.

“I studied both community classes and certificates through Deaf Services,” says Jacki. “I enjoyed the variety of teachers, teaching styles and especially being exposed to the Deaf community. Learning Auslan has given me the skills I need both here at work and also in the community to provide ongoing access to the Deaf community." 

One of Jacki’s roles is as a Bookings Officer with Auslan Connections, Deaf Services and the Deaf Society’s Auslan Interpreter Booking Service, and says it is a privilege to be part of a team providing such useful support to the Deaf community. 

“It’s so fulfilling to provide access to Deaf and hard of hearing clients all over the country” says Jacki. “Whether it’s medical appointments, hospital bookings, weddings, funerals or just social interaction, we’re here to service those bookings.” 

Jacki’s other role is as a registered nurse with Ageing Well, Deaf Services and the Deaf Society’s aged care provider, an opportunity she describes as “incredibly rewarding”. 

“I go out to our Deaf ageing clients and assist them with anything they need, from medication administration to wellness checks,” Jacki says. “It’s all about supporting community connectedness and giving our clients the choice and control to achieve their goals as independently as possible. I love being able to go out into the community I love and provide that access.” 

As for the future, Jacki hopes to one day run her own business, continuing her advocacy and support, using the skills in Auslan and medicine she builds on every day with Deaf Services and the Deaf Society. 

“I am currently studying medicine, and would love the opportunity to one day open my own practice, acting as an interpreter and as a doctor, providing that access one-on-one to Auslan users." 




Would you like to take the next step in your interpreting career? The PSP50916 – Diploma of Interpreting (LOTE-English) equips you with the skills and knowledge you need to interpret in general dialogue settings with the potential to interpret in general monologue settings and work in an exciting environment.  

Find out more about this course by clicking below. 




Please note all candidates are required to attend a Screening Workshop day in June (online or in-person) where they will be assessed on their language proficiency in both English and Auslan. 


Support Deaf Services

Help empower,
connect and achieve

Donate now