Deaf Services is a leading not-for-profit organisation, providing support to Deaf and hard of hearing Australian’s across all age groups.

About Us

With a vision of individuals and community empowered, connected and achieving, Deaf Services delivers programs and supports to enable the Deaf community to live full and independent lives.

Deaf Services works with all Australians to create a more inclusive and accessible community through information referrals, advocacy and education.

With over 110 years of experience working with Deaf Australians, Deaf Services continues to deliver for the community as a registered service provider under the National Disability Insurance Scheme (NDIS), and an approved provider of home care for seniors.


Service Development and Information Facilitator


Permanent, Part-time - 10 hours per week

The CommUNITY team is passionate about working with communities to provide opportunities for individuals to be empowered, connected and achieving.  The CommUNITY service plan specialised services and supports that culturally and linguistically meet client needs through Community Access, an information, referral, advocacy, and awareness service.  The service also delivers resources through community information workshops, and seeks to understand the aspirations of the community through engagement events.

The Ageing Well service improves the quality of life, independence and personal well-being of  Deaf and hard of hearing seniors through supporting their daily activities, encouraging social participation, community connectedness and ensuring their environmental safety.

The Role

The Service Development and Information Facilitator will be pro-active in enabling Deaf Services to respond to the service requirements of Deaf and hard of hearing individuals and their formal and informal supports through the provision of Community Access – an information and referral service. 

The Service Development and Information Facilitator is a member of the CommUNITY and Ageing Well teams and works collaboratively with others to ensure the effective administration of systems and processes that support Community Access and other community programs and services with a focus on clients, quality and continuous improvement.

Interested applicants can view the position description and application process below.

To apply you must submit the following:

  • Application for Advertised Position Form.
  • Cover Letter outlining how your skills and experience meet the position requirements as outlined in the position description.
  • An up-to-date Resume, including name, position and contact details of two work-related referees.
  • You must email or post the application by the closing date. If your application is short listed you will be contacted for an interview.      

For further information please contact Jacqui Cooper, Human Resources Support Officer on 07 3892 8534, or email

Applications close once the position has been filled.

Deaf Services Limited is an equal opportunity employer. 

Application for Advertised Position

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